01
Product support
Contact us about Yuiver Japanese errors, backup or import, payments, or product use.
support@yuiver.comSupport
How can we help?
If you have a product issue or something to share with Yuiver, please contact us by email.
02
Business inquiry
Contact us about partnerships, media, or other business matters.
contact@yuiver.comBefore you send
Include these details so we can respond faster.
- 01Product name and version
- 02Device and operating system version
- 03Steps and screens where the issue occurred
- 04Order number only, if it is needed for a payment inquiry
Do not include passwords, full payment card numbers, identification documents, or other sensitive information. See the Privacy Policy for how email information is handled, retained, and deleted. We aim to respond within two business days.